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Home Care Packages

for you or your loved one

In home care

for people living

with dementia

Finding the right level of specialist dementia care in the home can be challenging; and navigating the age care support process can be confusing, overwhelming and at times stressful. This is why, as dementia care experts, we are here to help you every step of the way. We know, first-hand, just how important it is for our clients to receive high-quality support not just in the community but in the home as well.

Our dedicated team at Alzheimer’s WA are here to offer both personalized community support (Commonwealth Home Support Program) and in-home care (Home Care packages) to our existing and new clients who would like to join us now. Our purpose is to keep you or your loved one in your own home for as long as possible with the necessary supports in place.

Why choose Alzheimer's WA?

There's no place like home

Our aim is to help you or your family member stay connected and in your community, at home for as long as possible. Home-based care is our preference as it keeps you connected to your community, we won't recommend the move into residential care until it is in your best interests to do so.

Personalised Care

You are an individual which is why our community groups, Home Care packages, respite care and the activities in our day houses are personalised to you, and what you would like to do. At Alzheimer's WA, we focus on person-centred care.

The Dementia Care Experts

We are experts in dementia care, from our experienced customer service officers to our supportive Home Care Package coordinators, our in-house consulting Education team and our support workers.

How to access an in-home care package?

We can guide you every step of the way, including discussing the services that are available to you now. As our offering is personalised, we suggest that you give us a call on 1300 66 77 88, so that we can give you on-the-phone support now and get a more complete understanding of what your needs might be.

We recommend you apply for your ACAT assessment as soon as possible. We can guide you through the steps or even submit your booking for the assessment for you.

If you need urgent help, there are immediate options
available. Please call us for information.

How is my Home Care Package funded?

Your Package is Government-subsidized and means-tested. The total amount of a Home Care package comprises of the Australian Government subsidy and your contribution.

The Government payment differs depending on the level of in-home care support (ranging from Home Care Package level 1 – 4).

The Government contribution is paid directly to us, your Home Care Provider, and we will work with you to personalize your Home Care Package to meet your specific needs, goals and preferences.

Your home care package is a Government subsidy designed to support you in your own home. There are four levels of home care package available. Level 3 and 4 are often referred to as high level packages and are the most common for people living with dementia.

The income-tested fee is determined by the Government and will be based on your individual income.

The basic daily fee provides an opportunity for you to contribute to your care. A maximum fee is set by the Government, and should you choose to contribute a fee when designing your care plan, the extra funds will allow you to access more services under your plan. This option can be discussed with your care manager when designing your plan.

If the level of your package does not meet all of your needs, you can choose to top up your package.

Book an appointment to discuss

your In-Home Care goals

What does the Home Care Package process look like?

We can guide and support you every step of the way, including discussing with you or your carer the community 

and immediate respite support options available to you.

Book in with the Aged Care Assessment Team (ACAT)

Your ACAT assessor will meet with you in your home to discuss your needs. At this time, they will complete a comprehensive assessment. This assessment will give them an idea of what support you might need to return home or maintain your independence. 

The assessor may also refer you to local providers in your area, however, this choice of provider is entirely up to you. In addition, they may also give you referral codes for costs of services so that you can gain an understanding of the possible services available to you.

Approved for a home care package

Following your ACAT assessment, you will be advised by letter if you are approved for a home care package. The letter will also inform you of the level of your home care package. For more information about package levels please visit My Aged Care.

Once approved, you will be placed on a waiting list in the national queue for a package to be assigned to you. Although there is a wait time, it is advisable to start researching home care package providers to ensure a smooth process when you are assigned a package.

You may be eligible for services through the Commonwealth Home Support Program during this waiting period. To learn more about Alzheimer’s WA’s home care packages or to discuss interim services that best meet your lifestyle and needs please call us on 1300 66 77 88.

Assigned a home care package

Once a home care package is available, you will be advised by letter that you have been assigned a package.

This letter will include a deadline for you to sign up for a package. It is possible to get an extension to this deadline, however if you do not sign an agreement with a home care provider before this date, you will go back in the national queue.

To learn more about Alzheimer’s WA’s home care packages or for help with your deadline please call us on 1300 66 77 88.

Book in a time & design your package

Alzheimer’s WA is a dementia specialist home care package provider in Western Australia. We aim to help you to remain living at home for as long as possible.

Our dementia specialist home care package coordinator will meet with you in person to discuss you & your family’s needs and goals. Our coordinator will guide you every step of the way through the home care package process. From assisting you through the process of signing your home care agreement to designing a personalised plan that meets your needs, goals and ensures your wellbeing.


Please note: The agreement must be signed by both you and Alzheimer’s WA before the deadline stated on your assigned home care package letter. For more information regarding home care agreements please visit My Aged Care.

Meet your in-home dementia care team

Your in-home dementia care team is determined by your own personalised care package. This package is designed by you and guided by your needs & requirements. Your team could include support workers, domestic assistants, gardeners, allied staff, podiatrists, dietitians speech pathologists, nurses and more.

We aim to keep your team as consistent as possible, this will enable you to get to know your team and for your team to get to know you.

Your in-home care plan is flexible and can be adjusted to suit you, your needs and goals.

ACAT Assessment

Download our guide
for more information

Approved for a
Home Care

Assigned a
Home Care

Choose Home Care
Package Provider &
Design a Care Plan

Meet your


We're here to help!

Support in your home

We offer a range of services to support you, your needs and your goals; From providing a dementia-trained support worker – one who shares your sense of humour and a love of painting, for example. To a domestic assistant who can help maintain your home through to a physiotherapist, dietitian and podiatrist to ensure that you stay, independent healthy and active.

If you have received your approval letter – call 1300 66 77 88 and book a time to discuss your tailored package with our dedicated home care package coordinators.

Support and
Personal Care

from $59 / hour*

Therapy and
Health Services

from $195 / hour*

Nursing Care

from $95 / hour*

In-home respite

Price on application


We're here to help!

Support in the community

Your well-being is important to us, and we firmly believe in supporting you to enjoy life by being connected and supported in your community. We have services available now that can support you in the community, from Day Centres where you can make friends and connect with people to Memory Cafes where you can take a break and reduce feelings of isolation to our men’s sheds where you can be creative and so much more.


If you would like to know more about the services available in your community or to book a tour of one of our warm and welcoming local day centres – call 1300 66 77 88

Social Support

from $40 / hour

Day Centres

from $40 / hour

Short Stay

Price on application


Hear from our clients

If you are living with dementia, you deserve the best home care.


Any questions?



Central Services (Head Office)

Level 1, 40 Subiaco Square Road, Subiaco

Email Address

Phone Number

Individual support and personal care

Therapy and health services

Nursing care

In-home respite care

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