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Dementia Support Consultant – Albany

Join Alzheimer’s WA, the dementia experts as a Dementia Support Consultant and help us to improve the lived experience of those on the dementia journey.

As the dementia experts, Alzheimer’s WA works with clients, their families and other organisations to have the greatest impact on the lived experience of those with dementia.

We are an organisation united by our shared passion, driven by the guidance of our clients and focussed on our sustainability to make a difference for as long as we are needed.

Alzheimer’s WA are seeking a Dementia Support Consultant to primarily be responsible for the provision of support to people living with and affected by dementia and their carers, through the provision of psychosocial education, information and support groups, ad individual support and advice. This includes developing and maintaining internal and external relationships and networks, supporting the team and Team Leader Hawthorn House to achieve the organisations strategic goals.

Your duties as the Dementia Support Consultant will include, but not be limited to: 

  • Ensures all programs and services are delivered in accordance with Eden Principles.
  • Provides an effective support to people living with dementia and their carers through the facilitation of psychosocial education information and therapeutic support groups and/or community visits.
  • Follows the referral pathway for clients referred to the program and ensures clients are contacted within a reasonable timeframe.
  • Provides an assessment process for eligibility into the range of services to be accessed and works with clients to identify areas of need, referring onward to services both internally and externally as appropriate.
  • Provides carers and people with dementia with appropriate written and verbal information, advice and support.
  • Empowers and supports clients to advocate for themselves
  • Monitors the intake of new clients and the transition of existing clients to other services as needed.
  • Ensures the integrity of the various programs in order to meet the needs of people living with dementia and their carers.
  • Establishes new support services in response to identified community demand
  • Actively promotes the services in and around the region and actively networks with relevant service providers
  • Record data and report on activities to the standard required for government contracts.
  • Identify opportunities to improve the program and discuss with the Team Leader
  • Maintains a comprehensive understanding of Dementia Care and appropriate services and supports for clients.
  • Assist with developing Fee for service opportunities
  • Coordinates relevant programs and events.

Selection Criteria

As the successful Dementia Support Consultant you will have: 


  • Demonstrated experience working with people with dementia and carers/families using a person-centred approach.
  • Empathic to and knowledge of some of the changes a person with dementia and their carer’s are experiencing.
  • High level verbal and written communication skills and interpersonal skills including the capacity to problem solve and negotiate with a diverse range of stakeholders.
  • Ability to work in a small team, and work with a high level of autonomy.
  • Current driver’s license and current police clearance


  • Demonstrated experience in training and group facilitation
  • Knowledge of the EDEN principles and Domains of Wellbeing to support a person’s feeling of self worth and meaningful purpose.
  • Knowledge of the broad range of services and referral pathways available for people living with dementia and their carers
  • Sound knowledge and skill in using MS Office suite

What you get in return:

  • Attractive salary packaging options
  • Employee Assistance Program
  • Wellbeing Program

How to apply:

Please submit your application with a cover letter addressing the selection criteria and your current resume through the Alzheimer’s WA website.

Applications will not be accepted unless applied through our online recruitment process.

Applications close: 3 February 2018.

Please note: Short listing may commence immediately.  We reserve the right to close the position without notice.  Only suitable candidates will be considered and contacted if short listed. 

For more information please contact Lorraine Benson on 9841 3755.

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