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Business Development Manager / RTO

Position Summary:

Reporting to the CEO, our RTO / Business Development Manager (RTO/BDM) drives and manages new business generation and the delivery of business-to-business services with a focus on service growth, sustainability, service delivery and responding to changes in the sector through leadership and business development. The RTO/BDM will provide strong sector development leadership and mentoring to all team members in the Education/Training and Consulting department, inspiring exceptional service provision that is commercially sound in order to maintain the existing customer base, develop new client relationships, shape new proposals, create new projects and drive new revenue. The role will collaborate with the research and partnerships program.

The aged care sector is undergoing significant changes with new aged care standards being implemented, new demands for skill development, new training opportunities in early detection & intervention and opportunities to support longer independent living and creating dementia enabling environments. The RTO /BDM will have a contemporary understanding of the training and education area in the aged care sector as well as exceptional business development experience in opening up new client opportunities, establishing a pipeline of new development and a track record of delivering high quality sustainable consulting and training outcomes. The role will appeal to experienced candidates with an aged care strategy and growth background or a highly energised consultant who has worked in the aged care sector and has a track record in business development and project delivery.

Duties of this position include, but are not limited to:

  • develop the business plan to execute growth and development in line with the organisation’s strategic plan;
  • provide commercial, operational and technical guidance to the training/education services and consulting practice team;
  • create and execute an expanded client base which leverages the intellectual property asset base of Alzheimer’s WA;
  • generate new opportunities for new learning programs, new tools, and new practices that underpin existing and new contractual relationships with Government, the sector, and the community;
  • identify opportunities for additional sources of funding and executes proposals, grant applications, or direct negotiations to secure these funds
  • leverage existing relationships in the aged care sector to generate new leads and open opportunities to present AWA’s full suite of education, counselling and course offerings;
  • ensure AWA meets its contractual obligations for sector development under CHSP SSD contract requirements as well as generate and create new opportunities in new markets and new offerings;
  • identify opportunities for additional sources of funding and executes proposals, grant applications, or direct negotiations to secure these funds;
  • guide the pivoting of AWA from purely traditional regulated Cert III and IV qualifications to include increasing demand for unregulated community short courses/workshops and fee-for-service education and development associated with early detection, early intervention and dementia journey relevant content;
  • advise on and develop business cases to establish new service lines to support relevance and resilience within the market;
  • develop partnerships and relationships with the diverse community of allied organisations, collaboration partners, sector agencies, service providers, and communities that align and underpin the objectives and mission of Alzheimer’s WA;
  • ensure the Department’s commitment and adherence to Alzheimer’s WA’s person-centred philosophy and practice in dementia care;
  • identify new service gaps and develop commercially sound responses;
  • drive management strategies including the monitoring and preparation of reports and KPI’s in relation to the Department’s actions;
  • provide monthly reports on operational activity (to budget) and revenue generation activities;
  • actively contribute to the development and culture of the organisation as part of the executive leadership team;
  • provide positive and professional leadership across the organisation; and
  • positively promote Alzheimer’s WA within the sector when the opportunity arises.

Essential Criteria:

  • 5-8 years of business development experience in education/ training services  including knowledge and experience of business practices as they apply to generating and delivering chargeable and sustainable education and consulting services;
  • strong business development or commercial background with demonstrated financial management and budgeting experience;
  • ability to seek and develop new, and maintain existing, relationships to achieve strategic business objectives and to convert these relationships into opportunities for the business;
  • demonstrated ability to seek out, shape and submit, funding, grants, tenders and proposals;
  • demonstrated ability to meet new client growth and deliver contract outcomes;
  • clear understanding and commitment to our person-centred philosophy and practice;
  • demonstrated management experience in managing the culture and performance of teams;
  • exceptional verbal and written skills including the ability to communicate information clearly and accurately;
  • commitment and understanding of Alzheimer’s WA’s Vision, Purpose, Philosophy and Values;
  • unrestricted working rights in Australia;
  • WA ‘C’ class driver’s licence;
  • NDIS Worker Screening; and
  • COVID Vaccination Certificate.

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