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Feedback & Complaints

We want to hear from you

We welcome feedback and/or complaints from the people we support, their families, carers, other agencies, and the public.

Complaints and Feedback – Policy Statement

How do I leave feedback or make a complaint?


Email us

Download a copy of our feedback/complaint form and send an email to feedback@alzheimerswa.org.au


Fill out our online form

Complete our online form.


Call us

Our friendly customer support team can be contacted on 1300 66 77 88.

Monday to Friday, 9.00am – 5.00pm.


Write a letter to

Alzheimer’s WA

PO Box 1509


WA 6904


If we are unable to resolve your concern or complaint, then you should seek further support.

You may seek support from family, a friend or an independent advocate in making a complaint. For further information see Disability Advocacy.

A complaint can be made to the NDIS Commission by:

If you would like us to respond to your feedback, please include your contact details as part of your feedback


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